Top 6 Steps to Acing a Phone Interview
In the current economic recession, more people are going through the interview process than a decade ago. For many people, they are entering a new market of hiring and interviewing. No longer are employers satisfied with people who have a bit of experience or a Bachelor’s degree. No longer is it assumed that every qualified job seeker is going to be given a face-to-face interview. Here are some tips for those new interviewees.
All of these steps deal with being prepared and focused; if you can’t do these you should ask your interviewer for the chance to reschedule. By doing so, it demonstrates to your potential boss that you are serious and passionate about performing well – in all situations. This is definitely a quality that employers are looking for.
1. Know What You Are Talking About
a. Know what you’re talking about
b. Have information about the company and position readily available
2. Use a Quiet Space
a. Somewhere in your home that is clear of distractions
b. Barking dogs, car traffic, and screaming kids don’t help
c. Aside from the noise aspect, these distractions will pull your focus away from the task at hand
3. Take Your Time
a. Don’t rush your answers
b. Speak clearly – be articulate and professional
c. Do Not use slang; ‘umm’, ‘ya know’ or ‘yup’ are not things your interviewer wants to hear
4. Have a Reliable Phone Line
a. If using a cell phone make sure that it has a clear and full range of signal
b. It is preferable to have a land line for these situation
c. Ignore or turn off your call waiting
5. Keep Your Resume and Cover Letter Handy
a. This is especially important if you have applied for multiple positions; you want to keep each one clear
b. This assists you in knowing what your interviewer is looking at
c. You are able to focus, highlight, and reiterate your ‘selling points’ to your interviewer
6. Take Notes
a. Remember, you may be receiving a 2nd interview or a face-to-face interview later on – these notes will be of assistance
b. You should write the name(s) and position(s) of people that you are speaking with
c. It is not uncommon to have group phone interviews [this was the case in my situation]
d. You will most likely not be able to recall all details said, so notes would be a smart asset.
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Recently, an article from The Week, was about phone interviews. It is included here.
It used to be that job candidates could “breeze through” phone interviews quickly by answering a few “softball questions,” said Sarah Needleman in the Wall Street Journal. But now that employers are faced with piles of qualified applicants, a phone interview can be more than just a formality. These days, it’s often a one-hour affair loaded with “the kinds of in-depth questions previously reserved for finalists.” That means you’ll want to prepare for it with the same diligence that you’d approach a face-to-face interview.
When it’s time for the interview, lock yourself in a quiet room armed with such essentials” as your resume and the company’s background information, said Joyce Lain Kennedy in the Hartford Courant. Remember to turn off the call-waiting feature. “Interruptions are unprofessional and show that details get away from you.” Make a conscious effort not to ramble, which is easy to do on the phone. Pithy, positive answers can be the difference between getting cut or getting another call back. If an interviewer calls you without advance warning, don’t try to improvise. “Say you have to leave immediately for an appointment, and pleasantly ask if you can reschedule.”
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On a side note, a few years ago I had a phone interview. It was definitely impromptu, I had no idea I was even being considered for the position. Although it went well, I did accept the job, it would have been helpful to know these bits of information. I would have taken the time to reschedule the interview, especially now that the market has changed for teaching roles. I would consider this to be a great piece of information to have.






